Money back guarantee and returning order
We always want you to be pleased with your purchase so our jewellery comes with a money-back guarantee. We will be happy for you to return any unwanted items within 10 days of the order being delivered for a refund or replacement.
Returning Your Order
We are only able to accept returns on items, including earrings, if they are returned unworn and in their original packaging. Please return the jewellery in its original condition, well packaged and obtain proof of posting. Its always best to use a method which can be tracked, like Royal Mail signed for or special delivery.
Refunds are processed within 5 working days of receipt of the returned items and the original payment credit or debit card will be credited with the cost of goods, less any delivery costs.
Jewellery or watches that we consider to have been mistreated or damaged through wear and tear cannot be replaced refunded. Engraved jewellery is non-returnable.